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FERSAL Hotel Group

Executive Suite, 5/F FERSAL Bldg. #245 P. Tuazon Blvd., Cubao Quezon City 1109 Philippines • Tel: 632 8912-8000

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About Us

Who We Are?

Mission & Vision

Mission, Vision & Core Values

Our Vision, Mission & Values

Corporate Vision

Wherever you go, we are THERE as the standard of FILIPINO HOSPITALITY.

Corporate Mission

Grow the most successful and visible hotel group in the Philippines and later, the WORLD.

Establish Fersal Hotel Group as authentically FILIPINO; we welcome guests from all over the world and deliver EXPERIENCES beyond expectations, offering value to our reasonable guests.

Reimagine & Innovate our facilities and organization to provide a pleasant environment for our guests, an engaging workplace for our staff, and a symbol of growth for our community.

Develop service-dedicated talent, who, in turn, become ambassadors of Filipino hospitality locally and as well as globally.

Corporate Values

Fersal Hotel Group believes in the following core values:

UNITY. We are all individuals working together for a shared goal.

ACCOUNTABILITY. We are responsible for our actions and focused on our execution.

FAMILY ORIENTED. We are a corporate family that trusts and respects one another.

INTEGRITY. We do the right thing to set an example for the rest of the community.

COMPASSION. We are in tune with our employees, our shareholders, our guests, and our country.

EFFICIENCY. We manage cost-effectively to add extra value for our guests and to deliver growth to the shareholders.

FLEXIBILITY & RESOURCEFULNESS. We find the best way to get things done and make them happen.

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Privacy Policy

Created & last updated: 7/14/2021

FERSAL Hotel Group (can be referred to as “us”, “we”, or “our”) operates https://direct.fersalhotelgroup.com (or the FHG Book Direct as the “Website”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we may receive from visitors and users of the Website.

This policy is patterned with Government Website Template Design (GWTD) Guidelines which adhere and comply with the Republic of the Philippines Data Privacy Act of 2012 (Section 2.3.5) and recognizing the importance of improving user experience (Section 3).

By using the Website, you agree to the collection and use of information under this policy.

Data Collection and Use

The Website itself does not collect personal data that would identify a specific individual. However, the Website may incorporate some forms with your consent and will to fill-up, that would address your needs such as replying to inquiries, bookings, gather feedback, subscription, marketing promotion, and others to improve our services and to serve you better,

The Website has a “Contact Us” form from which the following data are initially obtained:

Full name
Email Address

Website Analytics

Google Analytics is being used to track website performance. It gathers non-personal information from the browser whenever the site is visited. Such may include, among others, the computer’s Internet Protocol (IP) address, browser type, browser version, pages visited, date and time of visit, and time spent on these pages. These are reported through aggregated data that in no way will identify an individual. Refer to Google Analytics’ privacy policy.

Links to External Websites

The Website may contain links to other websites, and therefore, visitors and users must be aware of these external sites’ respective privacy policies.

Cookies

Cookies are files with a small amount of data, which may include anonymous-unique-identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

As of this writing, no “cookies” yet are used on the Website. We will advise through this policy once we found the need for cookies. Once there is, you can always instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of the website that require cookies.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of July 16, 2021, and shall remain in effect except for any changes in its provisions in the future, which will take effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

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